Terms & Conditions
Learn more about our terms and conditions
governing your interaction with Valdecott Aviation and our systems
Valdecott Aviation provides this website and its online flight booking and enquiry system to you as a convenient tool for accessing available offers, checking the availability of flights and services, and making legitimate reservations, enquiries, and purchases. The website is intended for personal use, allowing you to:
View and assess available flight options.
Make genuine flight bookings for yourself and any accompanying passengers.
Submit legitimate enquiries about our services.
Proper Use: You are expected to use the website and its features solely for their intended purpose — to make valid flight reservations, enquiries, and purchases. The reservation and enquiry systems are designed to facilitate seamless interactions with our services and are not meant for unauthorized or fraudulent activities.
Prohibited Activities: Misuse of the website, including but not limited to:
Engaging in fraudulent or unlawful activity.
Making false or deceptive enquiries or bookings.
Attempting to disrupt or compromise the functionality of the website or its systems.
may result in your denial of access to Valdecott Aviation’s services, and any bookings made under such conditions may be voided without compensation. We reserve the right to take further action in cases of misuse, including reporting the incident to appropriate authorities.
Valdecott Aviation may also suspend or terminate your access to the website and services if you are found to be engaging in any activities that violate these terms.
1. Minors:
A minor is defined as any person under the age of 18.
Minors wishing to travel alone with Valdecott Aviation must obtain written consent from a parent or legal guardian before being permitted to fly.
The parent or legal guardian must provide valid documentation proving the legal relationship with the minor, such as a birth certificate, guardianship papers, or any other relevant documents upon request from Valdecott Aviation.
2. Flight Confirmation and Itinerary:
Upon successful booking and processing, electronic flight itineraries will be issued by Valdecott Aviation to the passenger.
The flight itinerary will serve as the official boarding document. It is important that passengers retain a copy of their itinerary for check-in and flight boarding purposes.
3. Payment Terms:
Payment for flight reservations must be completed by the specified deadline listed on the itinerary in order to secure and confirm the booking.
Failure to pay by the specified deadline may result in the cancellation of the reservation.
In certain cases, and at Valdecott Aviation's discretion, payment may be made in cash on the date of the flight before boarding the aircraft. This will be subject to prior arrangement and approval by Valdecott Aviation.
Valdecott Aviation is committed to taking all reasonable and appropriate measures to ensure that any information you transmit to us through our reservation and enquiry systems remains confidential and protected from unauthorized access. We employ a range of security measures, including encryption, secure servers, and firewalls, to protect your personal data and transactions.
However, despite these efforts, Valdecott Aviation cannot guarantee that unauthorized access to your information will not occur. While we take all reasonable precautions to protect your data, the inherent nature of online communication and data storage means that there may be risks beyond our control.
Limitation of Liability: Valdecott Aviation does not warrant, and will not be held liable, for any unauthorized access, loss, alteration, or misuse of your information by third parties. You acknowledge and accept that you are transmitting information over the internet at your own risk.
We encourage all users to take additional steps to safeguard their personal information, such as using secure passwords and updating their antivirus software regularly.
Valdecott Aviation makes every reasonable effort to ensure the security and reliability of its website and online services. However, we do not guarantee that your access to and/or use of our website will be uninterrupted, error-free, or completely secure. While we take precautions to protect your information, we cannot ensure that content accessible on our website is free from viruses, worms, trojan horses, or other harmful components.
You are responsible for taking necessary precautions, such as maintaining updated antivirus software and using secure connections, to prevent the introduction of harmful components to your device or network.
Data Breach Notification
In the event that a security breach occurs involving your personal data, such as unauthorized access, alteration, or disclosure, Valdecott Aviation will take appropriate steps to investigate the incident and address any vulnerabilities. If the breach poses a risk to your privacy or security, we will notify affected individuals as soon as it is confirmed.
Our notification will include:
A description of the nature of the breach
The personal data involved, if possible
The measures taken to mitigate any potential harm
Instructions on how you can protect yourself or minimize the impact of the breach
We are committed to ensuring that all steps are taken to prevent such breaches from occurring in the future and will work in accordance with Swiss and international data protection laws to resolve the situation.
These Terms & Conditions and all other policies related to Valdecott Aviation’s services are governed by and construed in accordance with the laws of Switzerland.
Any legal disputes or claims arising from, or in connection with, these Terms & Conditions, including but not limited to flight bookings, cancellations, liability, privacy issues, or any other matters, shall be exclusively subject to the jurisdiction of the courts in the Canton of Zug, Switzerland.
By using our services, you agree that any legal action or proceedings in connection with any dispute or claim shall take place exclusively in the courts located in the Canton of Zug. You further consent to the exclusive jurisdiction and venue of these courts.
In cases where local consumer protection laws may apply, Valdecott Aviation respects those rights, but any disputes outside of these legal provisions will still be governed by Swiss law.
Valdecott Aviation reserves the right to amend or modify these Terms & Conditions, as well as any other policies, including but not limited to the Contract of Carriage, at its sole discretion, without prior notice. Any such amendments or modifications will take immediate effect upon being published on our website or otherwise made available to you.
It is your responsibility to review the updated Terms & Conditions and policies regularly. Continued use of Valdecott Aviation’s services after any amendments are posted constitutes your acceptance of those changes. If you do not agree with the updated terms, you must cease using our services.
For further information pertaining to our Terms & Conditions
including those not highlighted on this page, please contact us.